Privacy Policy – c777 Online Gaming Pakistan

Introduction

At c777 we take the privacy of our players seriously. This is not a legal formality that exists only to satisfy a checkbox — it is a genuine commitment to handling your information responsibly. When you hand over your CNIC details for KYC verification, provide your mobile number for account security, or carry out a JazzCash deposit, you are trusting us with data that matters. This policy explains exactly what happens with that data from the moment it enters our systems to the moment it is no longer needed.

c777 is designed specifically for players in Pakistan. All PKR transactions are processed through local payment methods — JazzCash, Easypaisa, Raast, bank transfers and mobile wallets. The data handling practices described in this policy reflect that local context. We are not a global platform that treats Pakistan as a distant market; how your data is handled is tailored to the way Pakistani players actually use the platform.

Please read this policy in full. If anything is unclear, our support team is available 24/7 via live chat or email to answer specific questions about your account data.

1Data We Collect

c777 collects personal data through three main channels: information you provide directly, information generated by your use of the platform, and information received from payment processors.

Information you provide:

• Full legal name, date of birth and gender — collected at registration for identity verification purposes.
• Email address — used for account communications, password resets and important notices.
• Pakistani mobile number — used for two-factor authentication and account security alerts.
• CNIC number and a copy of your CNIC or other government-issued ID — collected as part of KYC verification before withdrawals are processed.
• Residential address — collected as part of extended KYC for higher-value accounts.

Information generated by platform use:

• Login timestamps, IP addresses and device identifiers — used to detect unauthorised access and maintain account security.
• Betting history, game sessions, deposit and withdrawal records — retained as part of your account transaction log.
• Customer support conversation history — retained to provide consistent support across interactions.
• Session duration and navigation patterns — collected in aggregate to improve platform performance.

Information from payment processors: When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or bank transfer, the relevant payment processor confirms the transaction reference, amount and status to c777. We receive enough information to credit your account and process your withdrawal — we do not receive or store your full mobile wallet PIN, bank login credentials or card CVV.

2How We Use Your Data

The data c777 collects is used for the following specific purposes:

c777 does not use your personal data for automated decision-making that has a significant legal or financial effect on you without a human review process being available. If your account is flagged by our fraud detection system, a member of our team reviews the case before any restriction is applied.

3Payment Data & PKR Transactions

Because c777 is built around PKR transactions for Pakistan players, payment data handling deserves its own dedicated explanation. When you deposit using JazzCash or Easypaisa, you are redirected to or interact with that provider's own interface. The payment provider handles your mobile wallet authentication directly. c777 receives a transaction confirmation — the reference number, the PKR amount and the status (success or failure) — and uses that to credit your account balance.

For bank transfers and Raast payments, similar principles apply. We receive confirmation of the transfer and the amount. We do not receive your internet banking login details, your bank account password or your debit card full number and CVV.

• Payment transaction references and amounts are stored as part of your account history for reconciliation and withdrawal processing.
• This transaction history is retained for a minimum of five years to satisfy standard financial record-keeping practices.
• If a dispute arises about a transaction, the stored reference data is used to investigate and resolve it.
• Payment data is never shared with third parties for marketing purposes or sold to data brokers.

4Cookies & Tracking Technologies

c777 uses cookies and similar browser-based technologies to keep the platform working smoothly and securely. Here is a straightforward breakdown of what we use and why:

• Session cookies: These keep you logged in as you navigate between sections of the platform. They expire when you close your browser or log out. Without these, you would need to log in again every time you clicked to a new page.
• Security cookies: Used to detect session hijacking attempts and flag logins from new devices or unusual locations. These are essential for keeping your account safe.
• Preference cookies: Store lightweight preferences such as your chosen language or display settings so you do not have to reset them on each visit.
• Analytics cookies: Used in aggregate, anonymised form to understand which sections of the platform are most used, which pages load slowly and where players encounter difficulties. This data does not identify you personally.

c777 does not use third-party advertising cookies or retargeting pixels. You will not see c777 ads following you around the web based on your session data. Your browsing behaviour on c777 is not shared with advertising networks.

Most browsers allow you to view, manage and delete cookies through the browser settings menu. Disabling session cookies will prevent you from staying logged in to your c777 account, so we recommend leaving those enabled while adjusting other cookie preferences to your comfort level.

5Data Sharing

c777 does not sell your personal data. Period. There are, however, limited circumstances where your data may be shared with specific third parties in order to operate the platform:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the transaction data required to complete deposits and withdrawals. Each processor handles that data under their own privacy framework.
• Identity verification providers: If KYC verification is handled through a third-party document verification service, your CNIC scan and associated data is transmitted to that provider under a data processing agreement with c777. The provider does not retain your data beyond the verification process.
• Game providers: Third-party slot and casino game providers may receive an anonymised session identifier to enable game play and settle round outcomes. They do not receive your name, CNIC or payment details.
• Fraud prevention services: Anonymised risk signals — such as device fingerprint hashes or IP reputation scores — may be shared with fraud detection services to protect c777 and its players from account takeovers and payment fraud.
• Legal obligations: If c777 is required to disclose data by a valid legal order, we will do so. Where permitted, we will attempt to notify the affected account holder before disclosing.

6Security Measures

c777 applies a layered approach to protecting your data. No online platform can guarantee absolute security, but we have invested in the following protections to keep your information as safe as practically possible:

• TLS encryption in transit: All communication between your browser or app and c777's servers is encrypted using current TLS standards. This prevents interception of your login details or payment confirmations.
• Hashed passwords: Your account password is never stored in plain text. It is processed through a one-way cryptographic hash before storage, meaning even c777 staff cannot read your password.
• Two-factor authentication (2FA): c777 supports 2FA via your registered Pakistani mobile number. Enabling this adds a second layer of protection against unauthorised login attempts.
• Access controls: Internal access to player account data is restricted by role. Support agents can only access data relevant to their function. Administrative access to sensitive data is logged and audited.
• Fraud monitoring: Automated systems monitor login patterns, transaction behaviour and device changes in real time. Unusual activity triggers alerts and may result in a temporary account hold pending review.

If you suspect your c777 account has been compromised, change your password immediately and contact support. Do not share your password or OTP with anyone, including people claiming to be c777 staff. Our team will never ask for your password.

7Data Retention

c777 retains your personal data for as long as your account is active and for a defined period after account closure. The key retention periods are:

• Active account data: Retained for the full duration your account is open, plus a minimum of five years after closure for financial and fraud-prevention record-keeping.
• KYC documents: Retained for a minimum of five years following the date of verification. This period aligns with standard financial record-keeping practices.
• Transaction records: Deposit and withdrawal records, including PKR amounts and payment references, are retained for a minimum of five years.
• Support conversation logs: Retained for two years from the date of the last message in each conversation thread.
• Session and analytics data: Aggregated and anonymised within 90 days. Individual session logs are not retained beyond that period.

After the applicable retention period expires, personal data is either securely deleted or irreversibly anonymised so it can no longer be linked to your identity.

8Your Rights

As a c777 account holder you have the following rights regarding your personal data:

• Right of access: You can request a summary of the personal data c777 holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of your account details are inaccurate — such as a misspelled name or outdated contact information — you can request a correction through your account settings or via support.
• Right to deletion: You can request that your personal data be deleted. We will action this for data where no legal or contractual obligation requires us to retain it. Data required for financial records or fraud prevention must be retained for its minimum period regardless of a deletion request.
• Right to restrict processing: You can ask c777 to limit how we use your data while a query or dispute is being resolved.
• Right to data portability: You can request your account and transaction data in a structured, readable format.
• Right to withdraw consent: Where data processing is based on your consent (such as optional marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team via live chat or email with your registered account email address. We may need to verify your identity before processing the request.

9Minors

c777 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has created a c777 account using false details, please contact us immediately at [email protected]. We will investigate and close the account promptly, and any funds in the account will be handled in accordance with our Terms and Conditions.

Age verification is a core part of our KYC process. If a player's date of birth indicates they are under 18, their account is placed on hold until age is confirmed. Accounts found to belong to minors are permanently closed.

10Policy Changes

c777 may update this Privacy Policy from time to time to reflect changes in how the platform operates, the payment methods we support, or how we handle data internally. When a meaningful change is made, we will notify registered players via the email address on their account and update the "Last Updated" date at the top of this page.

Minor clarifications — such as rewording a sentence for clarity without changing its meaning — may be made without a direct notification but will always be reflected here with the updated date. We recommend bookmarking this page and reviewing it periodically, particularly before making a large deposit or withdrawal.

11Common Questions About Your Privacy

12Contact Us

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or need to report a privacy concern, please get in touch with our team: